Providing compassionate care in the community

Northbrook Group Practice: 0121 746 5000

Cervical Screening

Each month our nursing team carry out around 100 smear tests for our patients. Was one of those yours...or are you overdue a smear test?

Cervical screening is nothing to be embarrassed about and takes just a few moments to carry out...that's just a few moments to potentially save your life!

If you have recently received an invitation for cervical screening or you are overdue for your smear test, please do not hesitate to call us so we can arrange an appointment with one of our friendly practice nurses.

Pinnacle PharmOutcomes Privacy Notice

This system is being used nationally to capture the details of the COVID-19 vaccination programme. Northbrook Group Practice is using this as part of the Community Care PCN (Northbrook Group Practice, Hall Green Health and Swanswell Medical Centre). Pinnacle is also known as PharmOutcomes, Outcomes4Health and OcularOutcomes. It has widely been used by Pharmacies for many years to record vaccinations such as the seasonal flu vaccination programme. To see their full Privacy notice please click here

Consent to use this system will be based on direct patient care and due to this there is no opt-out available if having the COVID-19 vaccination.

Privacy Impact Assessment 

 

Say NO to Modern Slavery

If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.

Influenza Vaccinations

All patients aged 50-64yrs are now eligible to receive a FREE influenza vaccination this campaign year.

We are in the process of inviting all eligible patients. Should you wish to receive this vaccine, you can call the practice on 0121 746 5000 and our reception team will book you an appointment in one of our vaccination clinics.

Don't delay, get booked in for your vaccine today!

COVID-19 Vaccines – GMB

Important Information

We have been made aware that Good Morning Britain have announced GP's will begin offering COVID-19 vaccinations from tomorrow. This is categorically NOT TRUE!

Please DO NOT phone for an Covid-19 vaccine appointment or attend the surgery to try and arrange one. This is putting an incredible strain on our telephone system and our team.

As soon as this vaccine is available to us, WE will be in contact with eligible patients.

Please help us to help you!

Online appointment booking

As of Monday 16th November 2020, same day telephone appointments will be available to book online. These appointment slots can be accessed via your online services account and will be released each day at 8.30am.

- All slots available to book online are telephone appointments only, patients should not attend the practice.

- You will be contacted within 2hours of your telephone appointment slot.

- On your appointment booking please provide a reason for the appointment and an up to date telephone number.

- The practice reserves the right to move your appointment to a more appropriate clinician who will best manage your presenting medical problem.

- These slots must not be used for requesting continuous sick notes or repeat prescriptions.

Our phone lines continue to be extremely busy; we hope this will go some way to reduce some of the pressure and demand patients and staff alike are experiencing. We also hope it will be easier for those who cannot access a computer, or who have other medical queries to get through to the practice.

Minor illness appointments with our Advanced Nurse Practitioner Caroline will be available to book via telephone only. Caroline is able to consult and prescribe for a wide range of minor illness ailments such as; infections (e.g. chest, urine, ear, sinus & skin), coughs & asthma, diarrhoea & vomiting, thrush/vaginal discharge, chicken pox and eczema/psoriasis etc.

Online appointment booking

As of Monday 16th November 2020, same day telephone appointments will be available to book online. These appointment slots can be accessed via your online services account and will be released each day at 8.30am.

– All slots available to book online are telephone appointments only, patients should not attend the practice.
– You will be contacted within 2hours of your telephone appointment slot.
– On your appointment booking please provide a reason for the appointment and an up to date telephone number.
– The practice reserves the right to move your appointment to a more appropriate clinician who will best manage your presenting medical problem.
– These slots must not be used for requesting continuous sick notes or repeat prescriptions.

Our phone lines continue to be extremely busy; we hope this will go some way to reduce some of the pressure and demand patients and staff alike are experiencing. We also hope it will be easier for those who cannot access a computer, or who have other medical queries to get through to the practice.

Minor illness appointments with our Advanced Nurse Practitioner Caroline will be available to book via telephone only. Caroline is able to consult and prescribe for a wide range of minor illness ailments such as; infections (e.g. chest, urine, ear, sinus & skin), coughs & asthma, diarrhoea & vomiting, thrush/vaginal discharge, chicken pox and eczema/psoriasis etc.

Prescription ordering

Due to infection control measures throughout the on-going pandemic, we kindly request patients with online access use this route to order repeat medication instead of handing paper requests in.

We will continue to accept paper requests for those who do not have access to a computer, however these will take longer than 48hours to process due decontamination.

If you would like to be set up with on line access, please speak to a member of the reception team.